More than 20,000 Philadelphians could get water shutoff notices starting this month

More than 20,000 Philadelphians could get a notice about potential water shutoffs for the first time in two years as early as June 10.

Philadelphia Water Department Commissioner Randy E. Hayman said rising prices for chemicals and fuel have impacted the department, despite some federal money meant to offset these changes.

“The bottom line is we are in very demanding times,” said Hayman, acknowledging the same could be said for families facing financial hardships.

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Customers can apply to use the Senior Citizen Discount and Tiered Assistance Program (which offers income-based monthly billing) using one application online, by mail, or in person at one of the city’s designated partner sites, as well as the Municipal Services Building.

The application requires a water access code, two proofs of residency, and proof of income. If a customer is claiming a special hardship, they’ll need to provide proof.